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For Canterbury red zone residents

As a residential red zone property owner, there’s a lot to think about and the following information could help you. (For all other Canterbury residents, here’s specific information for you.)

Free financial advice to suit your situation

Free professional financial advice is available, whether or not you decided on the Government offer for your property. An adviser can help you work through:

  • Your current financial position
  • Financial decisions you might need to make before deciding on the Government’s purchase offer
  • Your options for making best use of the payment for your property, in both the short term and the long term

Here’s more on the free financial advice available.

Make an appointment today

Call the Kaiapoi Earthquake Hub on 0800 639 000 for an appointment for a free consultation.  

Read more about the free financial advice consultations in our flyer

Tip: Download or print our flyer to read more about the free financial advice available:

Free Professional Financial Advice for Residential Property Owners (PDF 348.38 KB) (PDF 348 KB) (6 pages)

Inside you’ll find:

  • Details of the free financial advice available to you 
  • Information on how to make an appointment
  • A checklist of things to take to your consultation

A guide to your financial decisions

Tip: Download or print our booklet for residential red zone property owners:

Red Zone Financial Decision Guide (PDF 482.11 KB) (PDF 482 KB) (20 pages)


The Red Zone Financial Decision Guide (PDF 482.11 KB) can also help as you make financial decisions. The booklet covers:

  • Things to think about when making your financial decisions
  • An action plan checklist to help get you started
  • Guidance on who to talk to and where to get financial advice

You can also pick up a copy from the:

  • Canterbury Earthquake Recovery Authority (CERA) Earthquake Assistance Centre (at the Avondale Golf Club)
  • Waimakariri Earthquake Support Service (WESS) drop-in centre at the Kaiapoi Earthquake Hub (Darnley Square, Kaiapoi)

Deciding on the Government’s offer

There is a lot to think about and it is important you understand the Government’s offer and what it means for you. So take your time, consider your options and get advice before you make any decisions.

Details of the offer can be found on the CERA website. The CERA offer is not a windfall – what you decide now could have a lifetime impact.

It is important you make the right decision for you and your circumstances.But you don't have to make the decision on your own. There is a network of information, support and advice available.

Where to start – an action plan

Tip: Download or print the checklist:

Red Zone Residents Action Plan Checklist (PDF 86.39 KB) (PDF 86 KB) (1 page)

Our one-page action plan checklist can help you get started and gives some guidance on what to start thinking about and doing, and whom to talk to.

Here are some quick tips on where to start:

  • Talk to your insurance company and the Earthquake Commission (EQC) about the current status of your claim(s).
  • Meet with your bank to discuss your options.
  • Work out your current financial situation and what you can afford to do.
  • Contact your lawyer to get legal advice (or find a lawyer if you don’t have one).
  • Think about getting some financial advice to help in your decision making – read all about the free advice on offer in the flyer Free professional financial advice for residential red zone property owners (PDF 348 KB) (PDF 348.38 KB).
  • If you think you need more information or assistance, make an appointment to visit a CERA Earthquake Hub.

More support and information

Here’s more for Canterbury residents affected by the earthquakes, including information on: